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VIGILION

Warranty

All products supplied by VIGILION Integrated Systems are covered under the manufacturer's standard warranty terms. This page summarizes general information about the warranty process.

Warranty Coverage

  • Products are covered under manufacturer warranty against defects in materials and workmanship under normal use.
  • Warranty duration varies by product category and is stated on the product page or order confirmation.
  • For systems installed by VIGILION Integrated Systems, an additional 12-month service warranty is provided for workmanship.

What Is Not Covered

  • Damage caused by misuse, accident, unauthorized modification, or natural disasters.
  • Normal wear and tear.
  • Installation or maintenance performed contrary to manufacturer instructions.

How to Make a Warranty Claim

If you experience a fault covered under warranty, please contact us at info@vigilionstore.com with your order number and a description of the issue. Our team will guide you through the next steps promptly.